Japan earthquake impacts hotel bookings for Chinese travelers
A Ctrip representative stated that many travelers have recently canceled reservations at local hotels in Japan. Most cancellations have been accepted without penalty, depending on the hotel’s policies. A Fliggy representative mentioned that some customers canceled their hotel bookings due to concerns sparked by recent earthquake warnings. Generally, in cases of force majeure like earthquakes or tsunamis, hotels will issue full refunds. The representative also noted that the earthquake affected only specific areas in Japan and had little impact on major cities like Tokyo and Osaka. Regarding flight tickets, as of August 12, Qunar has received free cancellation and modification policies from Air China and China Eastern Airlines for flights to various locations in Japan. Specific policies may vary among airlines; details can be found on the Qunar travel app or the airlines' official announcements.