Shein, Temu face EU scrutiny over Digital Services Act
The EU has demanded explanations from popular shopping platforms Shein and Temu regarding their efforts to protect consumers, including minors, under the Digital Services Act (DSA). The European Commission seeks details on how Shein and Temu handle notifications of illegal products, comply with rules against “dark patterns” in user interfaces, ensure transparency of recommender systems, and facilitate seller traceability. Both platforms must respond by July 12, following a complaint by consumer organizations.