From love to breakup: Is Delta's loyalty program transformation a recipe for disaster?
Delta Air Lines sparked outrage aftering announcing a major overhaul of its loyalty program. When clients feel that they are not loved, a breakup is imminent.
Delta Air Lines sparked outrage after announcing a major overhaul of its loyalty program. When clients feel that they are not loved, a breakup is imminent. Photo: Shutterstock
Delta Air Lines sparked outrage after announcing a major overhaul of its loyalty program. When clients feel that they are not loved, a breakup is imminent. Photo: Shutterstock