During 2019, the average Chinese consumer spent four hours on mobile devices; over two hours of this was on social media. According to a white paper published in 2019 by the American management consulting firm Boston Consulting Group and China’s tech giant Tencent, social media penetration in China is at 97%. The report further outlined the growing buying power of young social media users, stating 48% of Chinese luxury consumers are under 30 years old. Moreover, it noted that “prior to final purchase, over 60% of consumer touchpoints are on social media.”
Given this, it is now more important than ever for luxury brands to connect with the next generations of consumers in China through social media. In the battle for young consumers’ attention, Instagram and Weibo are both strong players in this market. But, how well is the US-based Instagram performing with Chinese millennials when compared to China’s domestic giant Weibo? Jing Daily compares both from the perspective of young Chinese consumers.
Instagram and Weibo are photo and video sharing applications. Users open accounts and upload multimedia content (photos, videos, and gifs) and text, which is shared with other users on the platform. Alongside posting stand-alone content, users can also hold live-streaming sessions. Both platforms have a share function option that allows users to upload a 15-second video (or story) that disappears after 24 hours, much like popular social media platforms, including Facebook, Snapchat, and WeChat Time Capsule.
However, when it comes to the type and number of users on each platform, the similarities are less clear-cut. China’s Weibo, launched by the Sina Corporation in 2009, shows that in the third quarter of 2019 it has a total of 497 million monthly active users (MAU). According to IResearch, Weibo has a significantly younger user demographic, for which more than 50% of mobile and PC users are below 30 years old. More importantly, it is commonly referred to as the Chinese version of Twitter.
As a global platform, Instagram holds a total number of 1 billion users worldwide. There were 3.6 million Instagram users in China in September 2018, which accounted for only 0.3 percent of the application’s entire user number. Instagram, however, is banned in mainland China. It can only be accessed using a VPN making it less convenient for people to use than local apps.
Be that as it may, the number of Instagram users is increasing rapidly in China every year, despite the accessibility issue. Moreover, users aged 25 to 34 are the largest user group, totaling 1.8 million, as noted by social analytics firm NapoleonCat. These Chinese users are generally from niche areas like fashion and are globally-minded people interested in the latest happenings outside of mainland China. Notably, the young generation makes up the biggest user group of both Instagram and Weibo.
Weibo and Instagram both have innovative strategies to help brands socially market themselves to this young demographic. Weibo earned $1.5 billion in marketing and advertising revenue last year and has excelled in providing advertising solutions for businesses on the platform. Advertising packages, which include display ads, search engine promotion, newsfeed ads, and video ads, have proved particularly popular among companies in different industries. For the past few years, a decentralized distribution trend has been established among major Chinese social media including Weibo. With this new trend, users decide what information can be distributed, which is particularly popular among young netizens.
Instagram, on the other hand, looks to attract young consumers by making it possible to virtually “try on” products. Its new Shopping with AR feature allows brands to build product catalogs in 3D, as well as offering the use of AR lenses. The new feature allows users to interact with experiences and receive personalized services for their skin color or body shape. This endeavor in the augmented reality arena is allowing Instagram to test out a dynamic new way to advertise and drive e-commerce to younger audiences, which appears to be overshadowing Weibo’s efforts.
KOL and influencer marketing also play an important role in winning the hearts of young consumers. Most Chinese celebrities have personal accounts on both platforms. The country’s younger consumers are increasingly drawn to internationally-minded influencers known for attracting fans with exotic landscapes and luxury brands in their posts; very often, these products are available to purchase from a direct link embedded in the post. Additionally, possessing a large following on Instagram is considered currency for Chinese celebrities.
Moreover, for Chinese millennials that have experienced living abroad or have returned from studying aboard, Instagram has opened up a window to a global world of fashion influencers that do not have accounts on Chinese social media. To make up for that, young Chinese netizens have built their own Instagram community using Weibo’s “Super Topic.” This feature allows users to create and join interest-based content community pages that are separated from the main homepage. One trending topic in the category is #instagramfashionwear that often includes foreign influencers that are popular on Instagram. There are also fan-accounts on Weibo that share the daily outfit of chosen trendsetters on Instagram.
As leading international luxury brands strategies indicate, social media is the driving force behind launching an overseas brand in China. Weibo is one of the main platforms high-end brands can use to capture younger Chinese audiences. French luxury powerhouse Dior was the first luxury brand to use the new Weibo Story feature to release social media content, according to the local Chinese site Social Beta. The brand used a high profile KOL, Angelababy, as its Chinese brand ambassador; Angelababy has over one hundred million followers on Weibo and brought much attention to the brand among younger audiences.
Similarly successful was the collaboration between Armani Beauty and Jackson Yee — a member of the Chinese boy band TFBoys. Two Weibo posts with the same promotional content indicated the power of celebrity in China: the image posted by the young superstar received over 1.4 million likes, while Armani Beauty’s post had 30,000 likes.
The journey of Chinese brands to attract attention on Instagram is less obvious, and those that want to launch in the international market are more tentative. For example, the local lifestyle conglomerate JNBY Group has been exploring the international market since 2005; yet the brand has only 11.3 K followers on Instagram and no consistent brand ambassador.
China’s Mukzin, a fashion brand established in 2014, is faring better with global audiences and has 63.4K followers on Instagram. The brand caught international attention when it showed at New York Fashion Week 2020, but again is not using overseas ambassadors. Mukzin and JNBY have very different target consumer groups from Dior. However, international brands are taking a much more radical approach on Weibo.
Attracting the Gen Z consumer is undoubtedly the main objective of these platforms. For now, Weibo is the mainstream social media platform in China and is therefore winning the battle. However, Instagram is gradually gaining in attractiveness among China’s millennials and Gen Z audiences. While it might never achieve the numbers of Weibo — in particular, if it remains blocked by the government — it is still surely an important rival that Weibo needs to watch.