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‘I Am Not Your Server’: Luxury Brands Will Self-Destruct By Alienating Their Best Clients
Since the pandemic many brands have lowered their service standards. There is a tipping point — where customers will simply not accept this anymore. Read More
Study: Chinese Wine Market Relies More On Business Than Pleasure
Despite a growing population of exploratory "wine newbies," wine-loving returned overseas students, a curious middle class and a burgeoning group of aspiring wine aficionados, wine purchases in China still remain… Read More
