hotels
Why A Genuine Human Touch Makes All The Difference In Luxury
Hotel experiences, even in the high-end space, often resemble each other. Hospitality audits reveal how luxury is driven by soft skills and human value. Read More
Baccarat CEO Daniela Riccardi’s Strategy for Expanding Into New Categories
How does a brand known for its chandeliers start selling hotel rooms and fragrances? Read More
Hilton Signals Big Expansion in China with the Opening of its 100th Location
Hilton has just opened its newest hotel in China but representatives indicated that the number of Hilton locations in China may double. Read More
Hotel Shortage Threatens to Undermine Chinese Travel Boom in Australia
The 2017 China-Australia Year of Tourism risks poor Chinese arrival growth amid a shortage of hotel rooms for visitors to stay in. Read More
To Compete in China, Airbnb is Becoming More Chinese
As it expands in China, Airbnb needs to become more like its Chinese copycats to fully realize its potential in the growing Chinese sharing economy. Read More
Why Hotels Stand to Gain from the Growth of Chinese Independent Travel
Chinese independent travelers are helping hotels boost their profits in a Chinese tourism market traditionally dominated by less profitable tour groups. Read More
VIDEO: Lessons from Four Seasons Hotels on Social CRM via WeChat
Luxury Society released Four Seasons Hotels and Resorts' key findings after they completed one year of customer relationship management via WeChat. Read More
Nanjing’s Lavish Grand Mansion Hotel Showcases Luxury of Republican-Era Nostalgia
The recently opened Luxury Collection hotel in Nanjing is an opulent take on the massive popularity of vintage Republican-era style in China. Read More
Amansara Attracts Boutique Resort Fans as Chinese Travelers Boost Cambodia’s Luxury Scene
As a growing number of Chinese visitors helps turn Cambodia into a luxury travel hotspot, the ultra-luxe Aman resort brand focuses squarely on elite independent travelers looking for a unique… Read More
China’s High-End Mooncakes Muted for Mid-Autumn Festival
As China's anti-graft campaign continues, high-end mooncakes are becoming increasingly low-key to appeal to a new base of buyers for this Mid-Autumn Festival. Read More
