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customer service

  • The Future of Luxury

    Will Gen Z Break Up With Your Luxury Brand?

    Daniel Langer  |   Share
    Half of the existing luxury brands today likely won’t survive by 2030. They must deliver a best-in-class performance or risk becoming obsolete to Gen Z. Read More
  • The Future of Luxury

    How Raffles Is Setting A New Standard In Luxury Hospitality

    Daniel Langer  |   Share
    As useful as the "star" system of rating is, it’s fundamentally flawed. In the end, luxury isn’t about real estate or amenities — but the magic of detail. Read More
  • The Future of Luxury

    The New Game of Luxury: Gen Z in China

    Daniel Langer  |   Share
    Although Gen Zers contribute to less than 20 percent of luxury spending worldwide, they are critical in influencing the preferences of older consumers. Read More
  • Market Analysis

    Luxury Lives on During China’s Latest Lockdowns

    Tiffany Lung  |   Share
    As lockdowns shutter regions in China, luxury brands are exploring new ways of reaching high-value customers during this difficult time. Read More
  • The Future of Luxury

    Molekule and Herman Miller: Two Different Lessons About Digital Luxury

    Daniel Langer  |   Share
    Recently, Jing Daily columnist Daniel Langer made two different online luxury purchases. How did they go? Very differently, it seems. Read More
  • The Future of Luxury

    Why Consumer Breakups Are Luxury’s Costliest Mistake

    Daniel Langer  |   Share
    After years of loyalty, one bad interaction is enough to cause a terrible brand breakup, so luxury brands must be vigilant about their customer journey. Read More
  • Market Analysis

    Death by a Thousand Cuts: The Financial Perils of Bad Luxury Choices

    Daniel Langer  |   Share
    When analyzing underperforming luxury brands, the same themes recur — too much focus on internal matters and not enough on consumer connections. Read More
  • The Future of Luxury

    ‘Luxury’ Is in the Product, Right? Wrong

    Daniel Langer  |   Share
    Brands are extremely confident about charging enormous premiums for their products. But if a customer doesn’t feel valued, no luxury is experienced. Read More
  • Retail

    4 Reasons To Invest In Physical Luxury Stores

    Adina-Laura Achim  |   Share
    The global pandemic provided a surge in e-commerce shopping, but there are signs that traditional luxury spaces are gaining in importance again. Read More
  • Market Analysis

    How to Reduce Dropshipping Risks In 2021

    Adina-Laura Achim  |   Share
    Dropshipping — when a seller produces orders without keeping goods in stock — is growing globally, but there are several traps dropshippers must avoid. Read More
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Jing Daily KraneShares China Global Luxury Index

Track the global market performance of the luxury sector in China. With current news updates, share prices, and stock market data based on Chinese consumer interest, this index monitors the overall health within the market.

Daily Returns: 02/03/2023

Index LevelDaily Change% Change
286.73-$0.68-0.24%
View Index

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