after-sales service
The New Digital Paradigm For Luxury Brands In China
A large part of China’s luxury sales now happen digitally, thanks to a new set of rules that every luxury brand must know. Read More
Pampered In Europe, Chinese Luxury Shoppers Slam Service At Home
If there's one major complaint we hear time and time again from Chinese luxury consumers shopping at home, it's about the uneven and relatively low level of customer service at… Read More
