Storied star designer Hedi Slimane joined the French Maison as creative, artistic, and image director in 2018 with a clear mission from LVMH chief Bernard Arnault: double or triple Celine’s current $1billion sales within five years.
Blackpink member Lisa was appointed global ambassador of Celine in September 2020. The endorsement has driven commercial success for the brand, and Celine’s Triomphe Canvas Collection received much praise after the star featured it.
Celine’s double C logo leather goods and monogrammed handbags are currently the latest trending items among Gen Zers, in addition to Calvin Klein-inspired bra tops with a white elastic band reading “CELINE.”
Celine’s newly-appointed creative director, Hedi Slimane, caused an online uproar in China with his debut show. The hashtag “Celine designer is stifling” (#Celine设计师令人窒息#) trended on Weibo at the time, and the platform’s users were sorely disappointed. Cult followers of Celine’s former creative director, Phoebe Philo, bemoaned the removal of the accent above the logo’s “e,” Slimane’s new handbags, and his “C” monogram.
In fact, the arrival of Slimane seriously shook up the luxury Maison. His distinctive rock-and-roll aesthetic — with sparkling mini dresses, studded leather, and exaggerated ’80s silhouettes — alienated his predecessor’s fan base. But James Hebbert, managing director UK at Hylink Chinese marketing and advertising agency, suggested that the brand reinvention was necessary to keep it relevant. “Slimane made some bold changes to Celine, and lots of consumers felt it was an extreme shift to the brand,” he said.
And Slimane was perhaps the only person with the chops to do it. During his tenure at Dior Homme, Slimane’s skinny menswear silhouette found massive success, and at Saint Laurent, the designer increased the brand’s sales from $400 million to $1 billion. And, despite all the negative reactions, Celine ultimately did not lose its Chinese consumers.
Three years after Slimane’s debut, consumers are now familiar with the new logo, and many local first-time purchasers might not even be aware of his predecessor. Now, thanks to China, 2021 seems like it will be the brand’s turning point. LVMH’s latest financial report stated that “Celine had great success with the creations of Hedi Slimane.”
Sales on the Mainland have experienced double-digit growth as lockdown eased, and they are set to continue accelerating. Three years into his tenure, Jing Daily analyzes Slimane’s strategies and initiatives for reaching local consumers at Celine.
Slimane’s Celine is expanding offerings and inflating prices
The storied designer joined the French Maison as creative, artistic, and image director in 2018 with a clear mission given him by LVMH chief Bernard Arnault: double or triple Celine’s current $1 billion sales within five years and expand its product category to perfumes, menswear, and haute couture. Expectations were high but not unreasonable.
Celine’s full category roll out under Slimane — who developed a more complete offering by expanding into menswear, perfumes, and a stronger fashion jewelry category — is proof of LVMH’s ambition to turn the brand into the next luxury powerhouse.
And while Celine is still far from the numbers that Slimane reached while at Saint Laurent, it is well on the way. Its double C logo leather goods and monogrammed handbags are currently the latest trending items among Gen Zers, in addition to its Calvin Klein-inspired bra tops with a white elastic band reading “CELINE.” Although some netizens undermined the design by saying it “looks like Zara,” the products seem to work for young buyers, who prefer to mix and match high and low brands.
In fact, Celine is so confident now, it ushered in a new round of price increases for luxury goods and is expected to increase prices for three rounds this year (it only increased prices once in 2020). Three rounds per year is an impressive number. On the one hand, price inflation incites buyers to rush to purchase. But on the other hand, brands need to be careful to consider their price positions and not exceed customer expectations. After all, few brands — among which Hermès and Chanel’s handbags — are considered investment-worthy. That may not yet be the case for Celine.
K-stars a gateway to local Gen Zers
High-net-worth spenders in China are younger than ever, and labels from Louis Vuitton to Prada are finding new ways to address this target audience. The success of Korean entertainment has attracted the attention of luxury powerhouses, and they are now dressing popular K-drama characters head-to-toe.
“Korean dramas have already become global, and many around the world are watching,” said Professor Seo Kyoung-Duk of Sungshin Women’s University. Heritage brands seizing the Korean soap-opera opportunity via product seedings indicate that school dramas appear to be the preferred gateway to local Gen Zers.
True Beauty is one of the latest of these popular series, and the hashtag #truebeauty# (#女神将领#) counts over 2.6 billion views on Weibo. In December of 2020, the female lead wore a full Celine look onscreen (a monogrammed tambour bag, plaid jacket, and chiffon shirt) while her supporting male wore Celine’s triangle bag, which went viral online. These smart placements further boosted the brand’s visibility on local social platforms.
Previously, in September 2020, Celine announced that the girl group Blackpink member Lisa would become a global ambassador of the house. The endorsement drove commercial success for the brand, and Celine’s Triomphe canvas series became wildly popular after the star appeared in it. “The power of influencers in China is very commercially driven,” explains Hebbert. “When young icons and KOLs are seen carrying a bag, it can become a statement piece.”
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Lisa has significant exposure on the Mainland, having appeared in local variety shows like Youth With You. This successful endorsement may indicate that Chinese ambassadors are not the only way to appeal to local consumers. But in the long run, domestic buyers may expect a local celebrity endorsing brands that resonate with them.
KOLs and KOCs seeding on local social platforms
Celine has undertaken several social strategies to win fans among China’s digital buyers. But Hebbert states that the brand has been very “slow and conservative” to embrace digital transformation compared to competitors such as Burberry. However, he added that “Little Red Book has been a bright spot for the brand, thanks to its KOLs and KOCs seedings.”
Hedi Slimane’s reinterpretation of Celine’s Triomphe bag has collected numerous mentions on the platform Little Red Book, accounting for more than 20,000 instances of user-generated content for the accessory. The handbag with the new logo is slowly overtaking Phoebe Philo’s minimalistic forerunner, the Celine Box, attesting to the importance of KOL and KOC seeding initiatives on China’s social platforms.
The brand is driving impressive online talk and organic traffic from its target for its “520” special edition leather goods collection, too. It includes collaborations with Gen-Z favored influencers, dressing young celebrities (Esther Yu, Grace Chow, Savislook, and others), and appearing in Li Jiaqi’s broadcast room.
Under Slimane, Celine also started to pay attention to China’s other social platforms. Launching its first WeChat Mini Program in 2019, the brand finally offers followers an opportunity to purchase goods online. But the brand badly needs to invigorate and localize its posts on the site. “Celine’s content is very safe, and they need to break away,” Hebbert said.
China is a dynamic market, and if Celine keeps a conservative mindset, it may miss out. “You must not judge China through the Western lens,” Hebbert added. The country offers an opportunity for brands to experiment with innovation and export globally. As such, influencers will continue to play a relevant role in communications, regardless of the channel. But as consumers continue getting more sophisticated, playing it safe is risky, too.
Slimane has, once again, proven his ability to create new trends for luxury and is birthing a new era for the French Maison under his name. To stay on the minds of distracted young consumers and meet its $1 billion sales target, Celine will need the courage to embrace newness and experiment — not only from the creative side but also from a marketing and digital perspective.