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September 18, 2019 @ 8:00 am - 6:00 pm

FT Future of Retail is the big picture, mega-trends event for large online and bricks-and-mortar retailers from across the UK and Europe. As the impact of new technologies and changing consumer expectations continue to ricochet through the retail ecosystem, the 4th annual summit will address the hottest issues through probing interviews and panel debates with the pioneering CEOs and industry leaders who are reinventing their businesses for the 21st century.

The roll-call of disruptive forces impacting retail is getting longer: Brexit, digitization, new players entering the market in unprecedented numbers and turning existing business models upside-down, the lengthening shadow of climate change, GDPR, personalization, AI, quantum computing, driverless cars, algorithms, and blockchain – to name quite a few. FT Future of Retail will showcase some of the new strategies retail CEOs are adopting to turn these forces of disruption into engines of growth for their businesses.

Underpinning the conversations at this year’s summit is the imperative that retail growth is sustainable and responsible. Progressive retailers from around the world will shine a light on how they are responding to the consumer-led push for more transparent, sustainable and values-driven business practices.

Some of the topics to be discussed include:

  • Sustainable Retail: How are retailers integrating social and ecological sustainability practices into their enterprise DNA – as well as beyond the company’s walls – to improve competitive positioning?
  • Getting Truly Personal: In the era of increasingly ‘granular’ personalization, how can retailers maximize the power of data-driven insight?
  • Boom or Bust: What will Brexit mean for European retailers with operations in the UK, and vice versa?
  • M&A: What does the deal environment look like for European and UK retailers in 2019?
  • Horizon Scanning: What do retailers and retail analysts see as the early warning signs of disruptive forces forecast to hit the sector further down the line?


September 18, 2019
8:00 am - 6:00 pm
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Financial Times Live


Royal Garden Hotel,, London
2-24 Kensington High St
kensington, London W8 4PT United Kingdom
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44 (0)20 7937 8000