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Travel Tech & Social Media

  • Luxury Retailers Celebrate May Day Holiday in Travel Style

    Ruonan Zheng  |   Share
    As International Labor Day this year turns a four-day holiday, here is how luxury retailers like K11, DFS, and Galeries Lafayette attract Chinese travelers. Read More
  • Barcelona and La Roca Village Launch Mandarin App to Draw in Travel Shoppers

    Matthew Lubin  |   Share
    On March 19, the Catalan Tourist Board and La Roca Village co-announced the launch of a Mandarin-language app to guide Chinese tourists through Barcelona. Read More
  • Retailers and Brands Find New Ways to Increase Chinese Foot Traffic

    Ruonan Zheng  |   Share
    Here is how Lancôme, Tissot, and King Power have utilized WeChat Moments ads to capture the attention of Chinese travelers before they even depart China. Read More
  • Japanese Duty-Free Retailer Offers Chinese O2O Shopping via Alipay

    Matthew Lubin  |   Share
    Japanese duty-free retailer Laox will now allow Chinese tourists to make tax-free purchases online for in-store pickup in Japan. Read More
  • 8 Essentials to Working with Chinese Luxury Tourists

    Sienna Parulis-Cook  |   Share
    We interviewed 3 tourism professionals to understand how to stand out and avoid making major blunders with Chinese luxury tourists. Read More
  • 3 Chinese Mobile Payment Trends Businesses Should Know

    Matthew Lubin  |   Share
    Chinese mobile payment data from the recent Lunar New Year revealed emerging trends that businesses abroad need to watch. Read More
  • What to Expect from Chinese Spending Outside China in 2019

    Renee Hartmann  |   Share
    2018 saw intense change in cross-border China retail. Here's what to expect from Chinese outbound travel shopping habits in 2019. Read More
  • The Top High-end Travel Apps Used by Affluent Chinese Travelers

    Ruonan Zheng  |   Share
    Many have sought to diversify their offerings with technology (e.g., WeChat mini-program, VR) innovation and customizable trips. Read More
  • What Do ‘Buddha Youth’ Buyers Mean to Luxury Brands?

    Ruonan Zheng  |   Share
    Researchers and trend watchers have noticed a shift in luxury shopping behaviors and attitude, especially among a younger demographic who may not be quite as willing to splash their cash on high-end products as they once were thought to be. Read More
  • Some Luxury Brands’ WeChat Services Aren’t Quite Luxurious

    Ruonan Zheng  |   Share
    Real-time one-on-one WeChat customer service for 10 luxury brands that ranked top on digital fluency is not provided, based on our research. Read More
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